not done complaining yet

(and because it's kind of related to yesterday's Monday's post)

So last night I wanted to send my friend Krissa an eCard, and when I got to the site that I always use, discovered that they had changed the set-up and not for the better. What was really easy to navigate before suddenly wasn't, and what loaded properly before, now didn't. Grrrr!

But it got me to thinking that this happens with websites and different consumer products all the time. I can't tell you how often I've used a product for years and years and then ended up hating it after they've "improved" it. A specific example? Stayfree pads. The best pads around as far as I was concerned and then, poof, seemingly out of nowhere they decided to add deodorant to every single one. Tried one package and thought they stunk to high heaven. The problem though is that they scented ALL of them and no longer offered any without the (IMHO) offending odour. Now I understand that companies change their products once in a while to get new customers, but why alienate the ones you already have? In this case specifically, why not offer customers a choice and have both scented and unscented pads available? As it was, I discontinued a product that I liked very much and have yet to find something as good. But enough of feminine hygiene products. ;)

The other day I saw my soymilk with the label "new flavour" and I felt like yelling (but at whom?) that if I'm already buying the product it's obviously because I like the OLD flavour. So if you ever want to see me break out into a visible sweat, just hand me a favourite product that says NEW AND IMPROVED. Aaaack!

And, um, sorry about the unsent card Krissa. :)